Based on public reviews and response behavior.
1,141 days of reviews, with a sparse monthly review flow. Busiest month: 36% of reviews. Languages: en 95%, unknown 4%, es 1%.
Vaping & Smoking Alternatives average: score 63.1, rating 4.50 stars, reply rate 30.9%, over 496 ranked companies · benchmark 5 Nov 2026
Score
52.7
Industry average 63.1
10.4 below average
Rating
4.38
Industry average 4.50
0.12 below average
Reply rate
—
Industry average 30.9%
not measured
Among ranked Vaping & Smoking Alternatives companies
Only companies with enough recent, scoreable reviews are ranked.
82% of reviews positive, 18% negative
Covering March 2026, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Share of theme mentions
Themes from this company's most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 496 ranked companies in Vaping & Smoking Alternatives (benchmark 5 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -1.123). Review the worst months in the trend data to identify specific operational or product issues.
An overall score of 52.7 sits in the bottom quarter of about 500 ranked Vaping & Smoking Alternatives companies (25th percentile: 54, median: 62). The weakest topic and the reply rate are the two levers that move this score fastest.
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