Customereye

Vapourcore

Vaping & Smoking Alternatives • United Kingdomwww.vapourcore.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

55/100
−2.2 vs. last month4.72 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Vaping & Smoking Alternatives companies

#70of 173
Top 40% · Upper Half
#1 (best)#173 (worst)
#68Peer
#69Peer
#70This company
#71Peer
#72Peer

Overall Customer Sentiment

Above Average

87% of reviews positive, 12% negative

87%
positive
  • Positive87%
  • Neutral1%
  • Negative12%

Sentiment Balance

Covering September 2024 — 9 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 78% of reviews in this period, with 22% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 594 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
20.5%
Product Quality
15.2%
Response Speed
15.1%
Customer Support
12.9%
Loyalty
12.7%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM37/100
37/100
signal score
  • Built from a negative-review share of 22.0% across this company's analyzed reviews.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating
5
88.5%
4
4.7%
3
1.7%
2
0.8%
1
4.3%

Based on 600 analyzed reviews. Sentiment is slipping: 68.8% of reviews in the last three months were positive, compared with 83.3% in the three months before that.

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