Based on public reviews and response behavior.
102 reviews over 264 days (about 12 per month). Busiest month: 35% of reviews. Languages: en 100%.
Gaming & Esports average: score 56.7, rating 4.04 stars, reply rate 26.4%, over 1,235 ranked companies · benchmark 17 Oct 2026
Score
78.6
Industry average 56.7
21.9 above average
Rating
5.00
Industry average 4.04
0.96 above average
Reply rate
—
Industry average 26.4%
not measured
Among ranked Gaming & Esports companies
Only companies with enough recent, scoreable reviews are ranked.
91% of reviews positive, 9% negative
Covering July 2026 — 18 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 94% of reviews in this period, with 6% negative and 0% neutral.
Share of theme mentions
Themes extracted from 102 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,235 ranked companies in Gaming & Esports (benchmark 17 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 78.6 places the company in the top quarter of about 1,200 ranked Gaming & Esports companies (75th percentile: 69). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
"Customer Support" is the strongest recurring theme in the reviews: 69 mentions with a sentiment score of 90.80/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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