Professional Certification & Skills • United Kingdomthefitnessgrp.co.uk
Review data last updated .
Based on public reviews and response behavior.
200 reviews over 36 days (about 169 per month). Busiest month: 74% of reviews — one month dominates this sample. Languages: en 100%.
Professional Certification & Skills average: score 71.7, rating 4.64 stars, reply rate 42.0%, over 1,274 ranked companies · benchmark 24 Oct 2026
Score
61.9
Industry average 71.7
9.8 below average
Rating
4.92
Industry average 4.64
0.28 above average
Reply rate
—
Industry average 42.0%
not measured
Among ranked Professional Certification & Skills companies
Only companies with enough recent, scoreable reviews are ranked.
98% of reviews positive, 3% negative
Covering September 2026 — 52 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 94% of reviews in this period, with 6% negative and 0% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 200 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,274 ranked companies in Professional Certification & Skills (benchmark 24 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 5% of reviews against an industry average of 42%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 138 mentions with a sentiment score of 94.45/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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