Functional Nutrition Alliance

Professional Certification & Skills • United Statesfxnutrition.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

58/100

−11.1 vs. last month4.82 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Professional Certification & Skills companies

#116of 281

Top 41% · Upper Half

#1 (best)#281 (worst)

#114Peer

#115Peer

#116This company

#117Peer

#118Peer

Overall Customer Sentiment

Above Average

89% of reviews positive, 10% negative

89%

positive

Positive89%
Neutral1%
Negative10%

Sentiment Balance

Covering September 2024 — 9 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 89% of reviews in this period, with 11% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 573 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

28.0%

Product Quality

21.3%

Loyalty

15.7%

Pricing

10.2%

Onboarding

8.5%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW1/100

1/100

signal score

•Built from a negative-review share of 9.3% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating

5★

89.2%

4★

6.0%

3★

2.8%

2★

1.2%

1★

0.8%

Based on 600 analyzed reviews. Sentiment is improving: 98.6% of reviews in the last three months were positive, compared with 91.7% in the three months before that.

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