Based on public reviews and response behavior.
694 reviews over 540 days (about 39 per month). Busiest month: 18% of reviews. Languages: en 100%, de 0%, sv 0%.
Media & Content average: score 59.1, rating 3.91 stars, reply rate 29.8%, over 828 ranked companies · benchmark 2 Nov 2026
Score
60.1
Industry average 59.1
1.0 above average
Rating
4.34
Industry average 3.91
0.43 above average
Reply rate
—
Industry average 29.8%
not measured
Among ranked Media & Content companies
Only companies with enough recent, scoreable reviews are ranked.
64% of reviews positive, 34% negative
Covering August 2026 — 42 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 69% of reviews in this period, with 31% negative and 0% neutral.
Share of theme mentions
Themes from the 694 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 828 ranked companies in Media & Content (benchmark 2 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 16% of reviews against an industry average of 30%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 149 mentions with a sentiment score of 71.75/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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