Customereye

Guitarbitz Guitar Shop

Media & Content • United Kingdomguitarbitz.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

4,318 days of reviews, with a sparse monthly review flow. Busiest month: 30% of reviews. Languages: en 100%.

Overall Score

60/100
−20.0 vs. last month4.91 ★ average rating
60/100 from public reviews over 5 months, moderate confidence.

Media & Content average: score 59.4, rating 3.93 stars, reply rate 29.9%, over 809 ranked companies · benchmark 5 Nov 2026

Score

60.1

Industry average 59.4

0.7 above average

Rating

4.91

Industry average 3.93

0.98 above average

Reply rate

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Industry average 29.9%

not measured

Competitive Performance Rank

Among ranked Media & Content companies

#412of 809 ranked in Media & Content
Top 51% · Mid Packdown 1 from last month
#1 (best)#809 (worst)
#410Peer
#411Peer
#412This company
#413Peer
#414Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

95% of reviews positive, 5% negative

95%
positive
  • Positive95%
  • Neutral0%
  • Negative5%

Sentiment Balance

Covering February 2015, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.

Sentiment Trend Over Time

Review activity
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Customer Support
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Product Quality
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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