Customereye

Testing.com

Healthcare & Medical • United Statestesting.com

Review data last updated .

Based on public reviews and response behavior.

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956 reviews over 2,480 days (about 12 per month). Busiest month: 5% of reviews. Languages: en 96%, unknown 4%, nl 0%.

Overall Score

31/100
+3.1 vs. last month2.30 ★ average rating · 956 reviews
31/100 from 956 reviews over 70 months, high confidence.

Healthcare & Medical average: score 66.2, rating 4.37 stars, reply rate 46.2%, over 2,252 ranked companies · benchmark 30 Oct 2026

Score

31.4

Industry average 66.2

34.8 below average

Rating

2.30

Industry average 4.37

2.07 below average

Reply rate

—

Industry average 46.2%

not measured

Competitive Performance Rank

Among ranked Healthcare & Medical companies

#2206of 2252 ranked in Healthcare & Medical
Top 98% · Bottom Tierup 580 from last month
#1 (best)#2252 (worst)
#2204Peer
#2205Peer
#2206This company
#2207Peer
#2208Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

37% of reviews positive, 63% negative

37%
positive
  • Positive37%
  • Neutral1%
  • Negative63%

Sentiment Balance

Covering October 2026 — 5 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Loyalty
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Communication
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Problem Resolution
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Onboarding
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Product Quality
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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