SwimTrek Swimming Holidays

Flight & Hotel Booking • United Kingdomswimtrek.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

63/100

4.91 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Flight & Hotel Booking companies

#69of 225

Top 31% · Upper Half

#1 (best)#225 (worst)

#67Peer

#68Peer

#69This company

#70Peer

#71Peer

Overall Customer Sentiment

Above Average

98% of reviews positive, 2% negative

98%

positive

Positive98%
Neutral0%
Negative2%

Sentiment Balance

Covering November 2024 — 9 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 594 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

39.4%

Loyalty

22.8%

Customer Support

19.1%

Pricing

7.2%

Response Speed

5.3%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW4/100

4/100

signal score

•Built from a negative-review share of 4.0% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating

5★

94.7%

4★

4.0%

3★

0.3%

2★

0.0%

1★

1.0%

Based on 600 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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