Based on public reviews and response behavior.
78 reviews over 926 days (about 2.6 per month). Busiest month: 10% of reviews. Languages: en 100%.
Schools & Academic Education average: score 69.9, rating 4.57 stars, reply rate 38.2%, over 1,503 ranked companies · benchmark 25 Oct 2026
Score
35.3
Industry average 69.9
34.6 below average
Rating
1.76
Industry average 4.57
2.81 below average
Reply rate
—
Industry average 38.2%
not measured
Among ranked Schools & Academic Education companies
Only companies with enough recent, scoreable reviews are ranked.
26% of reviews positive, 74% negative
Covering September 2026 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 20% of reviews in this period, with 80% negative and 0% neutral.
Share of theme mentions
Themes extracted from 78 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,503 ranked companies in Schools & Academic Education (benchmark 25 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.587 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 35.3 sits in the bottom quarter of about 1,500 ranked Schools & Academic Education companies (25th percentile: 61, median: 71). The weakest topic and the reply rate are the two levers that move this score fastest.
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