Customereye

Superprof

Schools & Academic Education • United Statessuperprof.fr

Review data last updated .

Based on public reviews and response behavior.

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189 reviews over 6 days (about 959 per month). Busiest month: 100% of reviews — one month dominates this sample. Languages: en 49%, fr 19%, es 11%.

Overall Score

40/100
Short observation window (6 days)
4.42 ★ average rating · 189 reviews
40/100 from 189 reviews over 1 months, limited confidence. trend not shown: window under six months. one month holds 100% of the reviews.

Schools & Academic Education average: score 69.5, rating 4.54 stars, reply rate 38.8%, over 1,026 ranked companies · benchmark 2 Nov 2026

Score

40.4

Industry average 69.5

29.1 below average

Rating

4.42

Industry average 4.54

0.12 below average

Reply rate

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Industry average 38.8%

not measured

Competitive Performance Rank

Among ranked Schools & Academic Education companies

#991of 1026 ranked in Schools & Academic Education
Top 97% · Bottom Tier
#1 (best)#1026 (worst)
#989Peer
#990Peer
#991This company
#992Peer
#993Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

48% of reviews positive, 52% negative

48%
positive
  • Positive48%
  • Neutral0%
  • Negative52%

Sentiment Balance

Covering October 2026 — 189 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 48% of reviews in this period, with 52% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 1 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Product Quality
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Customer Support
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Loyalty
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Pricing
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Onboarding
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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