Domestika

Schools & Academic Education • United Statesdomestika.org

Review data last updated August 16, 2026.

Request Custom AnalysisSign up free to see everything

Based on public reviews and response behavior.

Overall Score

36/100

−8.1 vs. last month3.44 ★ average rating · 852 reviews

Competitive Performance Rank

Among fully-analyzed Schools & Academic Education companies

#200of 203

Top 99% · Bottom Tier

#1 (best)#203 (worst)

#198Peer

#199Peer

#200This company

#201Peer

#202Peer

Overall Customer Sentiment

Below Average

46% of reviews positive, 52% negative

46%

positive

Positive46%
Neutral2%
Negative52%

Sentiment Balance

Covering August 2026 — 103 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 25% of reviews in this period, with 75% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 827 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2026.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Pricing

17.6%

Product Quality

15.9%

Loyalty

15.0%

Customer Support

13.3%

Communication

10.3%

Most feedback concerns Pricing.

The most common complaint theme is Pricing, making up 17.6% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH62/100

62/100

signal score

•Built from a negative-review share of 52.1% across this company's analyzed reviews.
•14 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.4avg rating

5★

51.4%

4★

7.0%

3★

6.2%

2★

4.3%

1★

31.0%

Based on 852 analyzed reviews. Sentiment is improving: 78.9% of reviews in the last three months were positive, compared with 34.6% in the three months before that.

Unlock full insights