Based on public reviews and response behavior.
100 reviews over 571 days (about 5.3 per month). Busiest month: 8% of reviews. Languages: en 94%, unknown 4%, cs 1%.
Gaming & Esports average: score 59.9, rating 4.24 stars, reply rate 26.9%, over 814 ranked companies · benchmark 1 Nov 2026
Score
62.9
Industry average 59.9
3.0 above average
Rating
4.23
Industry average 4.24
in line with average
Reply rate
—
Industry average 26.9%
not measured
Among ranked Gaming & Esports companies
Only companies with enough recent, scoreable reviews are ranked.
69% of reviews positive, 29% negative
Covering July 2026 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 60% of reviews in this period, with 40% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 814 ranked companies in Gaming & Esports (benchmark 1 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 4% of reviews against an industry average of 27%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 58 mentions with a sentiment score of 75.55/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
