PJ's Games

Gaming & Esports • Canadapjsgames.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

64/100

−25.0 vs. last month4.57 ★ average rating · 419 reviews

Competitive Performance Rank

Among fully-analyzed Gaming & Esports companies

#35of 259

Top 14% · Top Tier

#1 (best)#259 (worst)

#33Peer

#34Peer

#35This company

#36Peer

#37Peer

Overall Customer Sentiment

Category Leader

73% of reviews positive, 25% negative

73%

positive

Positive73%
Neutral2%
Negative25%

Sentiment Balance

Covering May 2024 — 4 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 25% of reviews in this period, with 75% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 357 reviews across the months with enough data to chart reliably (min 3/month), most recent: May 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Response Speed

16.8%

Pricing

13.7%

Product Quality

13.3%

Delivery Shipping

11.2%

Loyalty

11.1%

Most feedback concerns Response Speed.

The most common complaint theme is Problem Resolution, making up 6.2% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH54/100

54/100

signal score

•Built from a negative-review share of 35.3% across this company's analyzed reviews.
•2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating

5★

85.7%

4★

3.6%

3★

1.2%

2★

1.4%

1★

8.1%

Based on 419 analyzed reviews. Sentiment is slipping: 60.0% of reviews in the last three months were positive, compared with 93.3% in the three months before that.

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