Customereye

sundaycitizen.co

Home & Living • United Statessundaycitizen.co

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

100 reviews over 122 days (about 25 per month). Busiest month: 28% of reviews. Languages: en 91%, unknown 4%, fr 1%.

Overall Score

80/100
Short observation window (122 days)
−38.9 vs. last month3.86 ★ average rating · 100 reviews
80/100 from 100 reviews over 5 months, moderate confidence. trend not shown: window under six months.

Home & Living average: score 67.9, rating 4.44 stars, reply rate 45.4%, over 5,448 ranked companies · benchmark 30 Oct 2026

Score

80.0

Industry average 67.9

12.1 above average

Rating

3.86

Industry average 4.44

0.58 below average

Reply rate

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Industry average 45.4%

not measured

Competitive Performance Rank

Among ranked Home & Living companies

#1017of 5448 ranked in Home & Living
Top 19% · Top Tierdown 1549 from last month
#1 (best)#5448 (worst)
#1015Peer
#1016Peer
#1017This company
#1018Peer
#1019Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

68% of reviews positive, 31% negative

68%
positive
  • Positive68%
  • Neutral1%
  • Negative31%

Sentiment Balance

Covering August 2026 — 6 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 5 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Delivery Shipping
Hidden
Product Quality
Hidden
Customer Support
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Loyalty
Hidden
Response Speed
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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