Customereye

Stripe

Finance & Insurance • USstripe.com

Review data last updated .

Based on public reviews and response behavior.

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3,216 reviews over 4,115 days (about 24 per month). Busiest month: 7% of reviews. Languages: en 87%, unknown 7%, fr 2%.

Overall Score

37/100
+12.1 vs. last month2.25 ★ average rating · 3,216 reviews
37/100 from 3,216 reviews over 108 months, high confidence.

Finance & Insurance average: score 60.3, rating 4.19 stars, reply rate 46.1%, over 1,445 ranked companies · benchmark 27 Sept 2026

Score

36.6

Industry average 60.3

23.7 below average

Rating

2.25

Industry average 4.19

1.94 below average

Reply rate

—

Industry average 46.1%

not measured

Competitive Performance Rank

Among ranked Finance & Insurance companies

#1353of 1445 ranked in Finance & Insurance
Top 94% · Bottom Tier
#1 (best)#1445 (worst)
#1351Peer
#1352Peer
#1353This company
#1354Peer
#1355Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

34% of reviews positive, 65% negative

34%
positive
  • Positive34%
  • Neutral1%
  • Negative65%

Sentiment Balance

Covering September 2026 — 29 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 38% of reviews in this period, with 62% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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