Customereye

Stormbrew

Food & Beverage • United Kingdomstormbrew.co.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

51/100
−4.6 vs. last month4.86 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Food & Beverage companies

#392of 551
Top 71% · Mid Pack
#1 (best)#551 (worst)
#390Peer
#391Peer
#392This company
#393Peer
#394Peer

Overall Customer Sentiment

Mid Pack

80% of reviews positive, 18% negative

80%
positive
  • Positive80%
  • Neutral1%
  • Negative18%

Sentiment Balance

Covering November 2024 — 71 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 79% of reviews in this period, with 18% negative and 3% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
23.0%
Response Speed
17.8%
Pricing
16.7%
Product Quality
12.9%
Loyalty
9.5%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Communication, making up 1.6% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM37/100
37/100
signal score
  • Built from a negative-review share of 35.3% across this company's analyzed reviews.
  • 1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating
5
92.5%
4
4.2%
3
1.2%
2
0.7%
1
1.5%

Based on 600 analyzed reviews. Sentiment is holding steady: 98.2% of reviews in the last three months were positive, compared with 98.2% in the three months before that.

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