Customereye

Storetasker

Professional Services • United Statesstoretasker.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

74/100
+25.0 vs. last month4.95 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Professional Services companies

#26of 517
Top 5% · Top Tier
#1 (best)#517 (worst)
#24Peer
#25Peer
#26This company
#27Peer
#28Peer

Overall Customer Sentiment

Category Leader

95% of reviews positive, 5% negative

95%
positive
  • Positive95%
  • Neutral0%
  • Negative5%

Sentiment Balance

Covering August 2024 — 6 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 598 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
18.4%
Loyalty
17.8%
Response Speed
16.0%
Customer Support
14.3%
Problem Resolution
10.4%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW0/100
0/100
signal score
  • Built from a negative-review share of 8.3% across this company's analyzed reviews.
  • 1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

5.0avg rating
5
98.3%
4
0.2%
3
0.3%
2
0.2%
1
1.0%

Based on 600 analyzed reviews. Sentiment is improving: 100.0% of reviews in the last three months were positive, compared with 93.3% in the three months before that.

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