Customereye

Ry's Competitions

Professional Services • United Kingdomryscompetitions.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

59/100
+0.5 vs. last month4.88 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Professional Services companies

#167of 517
Top 32% · Upper Half
#1 (best)#517 (worst)
#165Peer
#166Peer
#167This company
#168Peer
#169Peer

Overall Customer Sentiment

Above Average

95% of reviews positive, 5% negative

95%
positive
  • Positive95%
  • Neutral0%
  • Negative5%

Sentiment Balance

Covering November 2024 — 32 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 94% of reviews in this period, with 6% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
29.0%
Onboarding
17.3%
Pricing
13.2%
Loyalty
12.9%
Customer Support
10.9%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM32/100
32/100
signal score
  • Built from a negative-review share of 16.7% across this company's analyzed reviews.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating
5
95.0%
4
2.7%
3
0.2%
2
0.2%
1
2.0%

Based on 600 analyzed reviews. Sentiment is slipping: 90.8% of reviews in the last three months were positive, compared with 98.1% in the three months before that.

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