Based on public reviews and response behavior.
799 reviews over 1,633 days (about 15 per month). Busiest month: 9% of reviews. Languages: en 98%, unknown 2%, fr 0%.
Healthcare & Medical average: score 66.2, rating 4.37 stars, reply rate 46.2%, over 2,252 ranked companies · benchmark 30 Oct 2026
Score
62.3
Industry average 66.2
3.9 below average
Rating
2.39
Industry average 4.37
1.98 below average
Reply rate
—
Industry average 46.2%
not measured
Among ranked Healthcare & Medical companies
Only companies with enough recent, scoreable reviews are ranked.
50% of reviews positive, 48% negative
Covering September 2026 — 9 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Share of theme mentions
Themes from the 799 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,252 ranked companies in Healthcare & Medical (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
"Customer Support" is the strongest recurring theme in the reviews: 204 mentions with a sentiment score of 75.65/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
An average rating of 2.39 stars is 2.0 below the Healthcare & Medical average of 4.4. The fastest route is the weakest topic below: it is where the one- and two-star reviews cluster.
Included in the full report
Unlock the full report — $4.99
