PerfectlensWorld

Healthcare & Medical • United Statesperfectlensworld.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

62/100

+6.2 vs. last month4.54 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Healthcare & Medical companies

#168of 615

Top 27% · Upper Half

#1 (best)#615 (worst)

#166Peer

#167Peer

#168This company

#169Peer

#170Peer

Overall Customer Sentiment

Above Average

70% of reviews positive, 29% negative

70%

positive

Positive70%
Neutral2%
Negative29%

Sentiment Balance

Covering September 2024 — 28 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 79% of reviews in this period, with 18% negative and 4% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 598 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

21.8%

Response Speed

16.5%

Product Quality

13.8%

Communication

10.6%

Pricing

9.4%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Problem Resolution, making up 2.8% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH57/100

57/100

signal score

•Built from a negative-review share of 38.0% across this company's analyzed reviews.
•2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating

5★

83.5%

4★

4.3%

3★

2.7%

2★

1.7%

1★

7.8%

Based on 600 analyzed reviews. Sentiment is slipping: 86.9% of reviews in the last three months were positive, compared with 92.5% in the three months before that.

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