Based on public reviews and response behavior.
125 reviews over 329 days (about 12 per month). Busiest month: 14% of reviews. Languages: en 98%, de 1%, fr 1%.
General Retail & Marketplaces average: score 64.8, rating 4.32 stars, reply rate 35.5%, over 3,027 ranked companies · benchmark 24 Oct 2026
Score
72.9
Industry average 64.8
8.1 above average
Rating
4.58
Industry average 4.32
0.26 above average
Reply rate
—
Industry average 35.5%
not measured
Among ranked General Retail & Marketplaces companies
Only companies with enough recent, scoreable reviews are ranked.
82% of reviews positive, 17% negative
Covering October 2026 — 6 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 17% negative and 17% neutral.
Share of theme mentions
Themes extracted from 125 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,027 ranked companies in General Retail & Marketplaces (benchmark 24 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 95% of reviews against an industry average of 35%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Delivery Shipping" is the strongest recurring theme in the reviews: 83 mentions with a sentiment score of 83.10/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
