Based on public reviews and response behavior.
200 reviews over 87 days (about 70 per month). Busiest month: 42% of reviews. Languages: en 99%, no 1%, ru 1%.
Home Services average: score 71.4, rating 4.67 stars, reply rate 44.7%, over 2,039 ranked companies · benchmark 25 Oct 2026
Score
66.9
Industry average 71.4
4.5 below average
Rating
4.90
Industry average 4.67
0.23 above average
Reply rate
—
Industry average 44.7%
not measured
Among ranked Home Services companies
Only companies with enough recent, scoreable reviews are ranked.
92% of reviews positive, 7% negative
Covering September 2026 — 83 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 92% of reviews in this period, with 7% negative and 1% neutral.
Based on 4 months of reviews, too short to read a trend
Share of theme mentions
Themes extracted from 200 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,039 ranked companies in Home Services (benchmark 25 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.140). Review the worst months in the trend data to identify specific operational or product issues.
"Customer Support" is the strongest recurring theme in the reviews: 114 mentions with a sentiment score of 90.05/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
