SRJWINDOWS Scotland

Construction & Industrial • United Kingdomsrjwindows.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

59/100

−11.9 vs. last month4.96 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Construction & Industrial companies

#127of 404

Top 31% · Upper Half

#1 (best)#404 (worst)

#125Peer

#126Peer

#127This company

#128Peer

#129Peer

Overall Customer Sentiment

Above Average

93% of reviews positive, 6% negative

93%

positive

Positive93%
Neutral1%
Negative6%

Sentiment Balance

Covering November 2024 — 7 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 71% of reviews in this period, with 29% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

23.3%

Product Quality

21.2%

Loyalty

20.4%

Response Speed

7.2%

Delivery Shipping

6.2%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM24/100

24/100

signal score

•Built from a negative-review share of 9.3% across this company's analyzed reviews.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

5.0avg rating

5★

97.7%

4★

1.5%

3★

0.0%

2★

0.3%

1★

0.5%

Based on 600 analyzed reviews. Sentiment is slipping: 86.4% of reviews in the last three months were positive, compared with 98.3% in the three months before that.

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