Based on public reviews and response behavior.
100 reviews over 278 days (about 11 per month). Busiest month: 25% of reviews. Languages: en 97%, unknown 3%.
General Retail & Marketplaces average: score 64.5, rating 4.28 stars, reply rate 36.8%, over 2,420 ranked companies · benchmark 31 Oct 2026
Score
73.4
Industry average 64.5
8.9 above average
Rating
4.57
Industry average 4.28
0.29 above average
Reply rate
—
Industry average 36.8%
not measured
Among ranked General Retail & Marketplaces companies
Only companies with enough recent, scoreable reviews are ranked.
83% of reviews positive, 15% negative
Covering August 2026 — 6 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 17% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,420 ranked companies in General Retail & Marketplaces (benchmark 31 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.294). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 98% of reviews against an industry average of 37%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
Included in the full report
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