Based on public reviews and response behavior.
100 reviews over 683 days (about 4.5 per month). Busiest month: 50% of reviews — one month dominates this sample. Languages: en 96%, unknown 2%, da 1%.
General Retail & Marketplaces average: score 64.5, rating 4.28 stars, reply rate 36.8%, over 2,420 ranked companies · benchmark 31 Oct 2026
Score
73.3
Industry average 64.5
8.8 above average
Rating
4.58
Industry average 4.28
0.30 above average
Reply rate
—
Industry average 36.8%
not measured
Among ranked General Retail & Marketplaces companies
Only companies with enough recent, scoreable reviews are ranked.
85% of reviews positive, 13% negative
Covering May 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 100 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,420 ranked companies in General Retail & Marketplaces (benchmark 31 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 90% of reviews against an industry average of 37%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Delivery Shipping" is the strongest recurring theme in the reviews: 46 mentions with a sentiment score of 80.80/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
