Spirits24

Food & Beverage • United Kingdomspirits24.co.uk

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

44/100

−50.0 vs. last month4.04 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Food & Beverage companies

#505of 551

Top 92% · Bottom Tier

#1 (best)#551 (worst)

#503Peer

#504Peer

#505This company

#506Peer

#507Peer

Overall Customer Sentiment

Below Average

64% of reviews positive, 36% negative

64%

positive

Positive64%
Neutral1%
Negative36%

Sentiment Balance

Covering April 2024 — 4 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 595 reviews across the months with enough data to chart reliably (min 3/month), most recent: April 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

29.4%

Response Speed

15.4%

Product Quality

12.1%

Customer Support

8.5%

Pricing

8.4%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Customer Support, making up 8.5% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH63/100

63/100

signal score

•Built from a negative-review share of 42.0% across this company's analyzed reviews.
•3 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.0avg rating

5★

68.3%

4★

7.3%

3★

3.5%

2★

2.0%

1★

18.8%

Based on 600 analyzed reviews. Sentiment is slipping: 0.0% of reviews in the last three months were positive, compared with 11.1% in the three months before that.

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