Customereye

Spire Hosting

Software & Web Servicesspirehosting.co.uk

Review data last updated .

Based on public reviews and response behavior.

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81 reviews over 2,542 days (about 1 per month). Busiest month: 7% of reviews. Languages: en 100%.

Overall Score

62/100
4.96 ★ average rating · 81 reviews
62/100 from 81 reviews over 6 months, limited confidence.

Software & Web Services average: score 61.8, rating 4.15 stars, reply rate 34.4%, over 3,146 ranked companies · benchmark 23 Oct 2026

Score

61.5

Industry average 61.8

0.3 below average

Rating

4.96

Industry average 4.15

0.81 above average

Reply rate

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Industry average 34.4%

not measured

Competitive Performance Rank

Among ranked Software & Web Services companies

#1572of 3146 ranked in Software & Web Services
Top 50% · Upper Half
#1 (best)#3146 (worst)
#1570Peer
#1571Peer
#1572This company
#1573Peer
#1574Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

93% of reviews positive, 7% negative

93%
positive
  • Positive93%
  • Neutral0%
  • Negative7%

Sentiment Balance

Covering October 2022 — 4 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Loyalty
Hidden
Product Quality
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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