Customereye

Speel

Software & Web Servicesspeel.co

Review data last updated .

Based on public reviews and response behavior.

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68 reviews over 219 days (about 9.4 per month). Busiest month: 53% of reviews — one month dominates this sample. Languages: en 100%.

Overall Score

53/100
−79.2 vs. last month4.10 ★ average rating · 68 reviews
53/100 from 68 reviews over 4 months, limited confidence. one month holds 53% of the reviews.

Software & Web Services average: score 61.8, rating 4.15 stars, reply rate 34.4%, over 3,146 ranked companies · benchmark 23 Oct 2026

Score

52.9

Industry average 61.8

8.9 below average

Rating

4.10

Industry average 4.15

0.05 below average

Reply rate

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Industry average 34.4%

not measured

Competitive Performance Rank

Among ranked Software & Web Services companies

#2342of 3146 ranked in Software & Web Services
Top 74% · Mid Packdown 758 from last month
#1 (best)#3146 (worst)
#2340Peer
#2341Peer
#2342This company
#2343Peer
#2344Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

81% of reviews positive, 16% negative

81%
positive
  • Positive81%
  • Neutral3%
  • Negative16%

Sentiment Balance

Covering January 2026 — 4 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 75% negative and 25% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Customer Support
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Product Quality
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Pricing
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Delivery Shipping
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Communication
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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