Based on public reviews and response behavior.
197 reviews over 332 days (about 18 per month). Busiest month: 16% of reviews. Languages: en 99%, unknown 1%.
Schools & Academic Education average: score 69.6, rating 4.54 stars, reply rate 38.9%, over 1,012 ranked companies · benchmark 30 Oct 2026
Score
17.8
Industry average 69.6
51.8 below average
Rating
1.22
Industry average 4.54
3.32 below average
Reply rate
—
Industry average 38.9%
not measured
Among ranked Schools & Academic Education companies
Only companies with enough recent, scoreable reviews are ranked.
20% of reviews positive, 79% negative
Covering July 2026 — 7 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 14% of reviews in this period, with 86% negative and 0% neutral.
Share of theme mentions
Themes from the 197 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,012 ranked companies in Schools & Academic Education (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.541 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 17.8 sits in the bottom quarter of about 1,000 ranked Schools & Academic Education companies (25th percentile: 60, median: 71). The weakest topic and the reply rate are the two levers that move this score fastest.
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