Based on public reviews and response behavior.
416 days of reviews, with a sparse monthly review flow. Busiest month: 20% of reviews. Languages: en 97%, unknown 2%, so 1%.
Schools & Academic Education average: score 69.5, rating 4.55 stars, reply rate 38.8%, over 1,016 ranked companies · benchmark 4 Nov 2026
Score
16.1
Industry average 69.5
53.4 below average
Rating
1.21
Industry average 4.55
3.34 below average
Reply rate
—
Industry average 38.8%
not measured
Among ranked Schools & Academic Education companies
Only companies with enough recent, scoreable reviews are ranked.
18% of reviews positive, 82% negative
Covering August 2026, not the company's full review history.
Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.
Share of theme mentions
Themes from this company's most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,016 ranked companies in Schools & Academic Education (benchmark 4 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around customer support scores -0.533 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.169). Review the worst months in the trend data to identify specific operational or product issues.
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