Solar Fast

Energy & Utilities • United Kingdomsolarfast.co.uk

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

54/100

−14.6 vs. last month4.75 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Energy & Utilities companies

#14of 36

Top 39% · Upper Half

#1 (best)#36 (worst)

#12Peer

#13Peer

#14This company

#15Peer

#16Peer

Overall Customer Sentiment

Above Average

84% of reviews positive, 16% negative

84%

positive

Positive84%
Neutral1%
Negative16%

Sentiment Balance

Covering November 2024 — 21 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 71% of reviews in this period, with 29% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

19.6%

Response Speed

18.3%

Loyalty

13.2%

Product Quality

13.2%

Problem Resolution

7.9%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW16/100

16/100

signal score

•Built from a negative-review share of 16.3% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating

5★

89.0%

4★

5.5%

3★

1.2%

2★

0.7%

1★

3.7%

Based on 600 analyzed reviews. Sentiment is holding steady: 97.0% of reviews in the last three months were positive, compared with 93.4% in the three months before that.

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