Customereye

Arbor

Energy & Utilitiesjoinarbor.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

200 reviews over 155 days (about 39 per month). Busiest month: 25% of reviews. Languages: en 97%, unknown 3%, da 1%.

Overall Score

86/100
Short observation window (155 days)
+19.1 vs. last month4.84 ★ average rating · 200 reviews
86/100 from 200 reviews over 6 months, moderate confidence. trend not shown: window under six months.

Energy & Utilities average: score 66.1, rating 4.23 stars, reply rate 51.2%, over 504 ranked companies · benchmark 30 Oct 2026

Score

86.0

Industry average 66.1

19.9 above average

Rating

4.84

Industry average 4.23

0.61 above average

Reply rate

—

Industry average 51.2%

not measured

Competitive Performance Rank

Among ranked Energy & Utilities companies

#63of 504 ranked in Energy & Utilities
Top 13% · Top Tierup 139 from last month
#1 (best)#504 (worst)
#61Peer
#62Peer
#63This company
#64Peer
#65Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

78% of reviews positive, 21% negative

78%
positive
  • Positive78%
  • Neutral2%
  • Negative21%

Sentiment Balance

Covering August 2026 — 3 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 6 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Pricing
Hidden
Loyalty
Hidden
Hidden

Unlock full insights

Sign up free to view detailed data and analysis

How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

Similar companies in Energy & Utilities