Based on public reviews and response behavior.
199 reviews over 198 days (about 31 per month). Busiest month: 61% of reviews — one month dominates this sample. Languages: en 100%, zh 1%.
Finance & Insurance average: score 62.0, rating 4.09 stars, reply rate 43.3%, over 3,562 ranked companies · benchmark 21 Oct 2026
Score
74.8
Industry average 62.0
12.8 above average
Rating
4.96
Industry average 4.09
0.87 above average
Reply rate
—
Industry average 43.3%
not measured
Among ranked Finance & Insurance companies
Only companies with enough recent, scoreable reviews are ranked.
96% of reviews positive, 4% negative
Covering August 2026 — 9 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 199 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,562 ranked companies in Finance & Insurance (benchmark 21 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 74.8 places the company in the top quarter of about 3,600 ranked Finance & Insurance companies (75th percentile: 74). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
The company replies to 0% of reviews against an industry average of 43%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
Included in the full report
Unlock the full report — $4.99