Customereye

LHV Bank (UK)

Finance & Insurancelhv.com

Review data last updated .

Based on public reviews and response behavior.

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105 reviews over 213 days (about 15 per month). Busiest month: 23% of reviews. Languages: en 100%.

Overall Score

75/100
+4.7 vs. last month3.16 ★ average rating · 105 reviews
75/100 from 105 reviews over 8 months, moderate confidence.

Finance & Insurance average: score 62.0, rating 4.09 stars, reply rate 43.3%, over 3,562 ranked companies · benchmark 22 Oct 2026

Score

74.7

Industry average 62.0

12.7 above average

Rating

3.16

Industry average 4.09

0.93 below average

Reply rate

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Industry average 43.3%

not measured

Competitive Performance Rank

Among ranked Finance & Insurance companies

#811of 3562 ranked in Finance & Insurance
Top 23% · Top Tierup 927 from last month
#1 (best)#3562 (worst)
#809Peer
#810Peer
#811This company
#812Peer
#813Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

56% of reviews positive, 40% negative

56%
positive
  • Positive56%
  • Neutral4%
  • Negative40%

Sentiment Balance

Covering October 2026 — 14 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 71% of reviews in this period, with 29% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Onboarding
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Response Speed
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Customer Support
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Communication
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Product Quality
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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