Based on public reviews and response behavior.
200 reviews over 72 days (about 85 per month). Busiest month: 52% of reviews — one month dominates this sample. Languages: en 93%, fr 7%.
Finance & Insurance average: score 62.9, rating 4.27 stars, reply rate 49.3%, over 2,001 ranked companies · benchmark 6 Oct 2026
Score
74.6
Industry average 62.9
11.7 above average
Rating
4.70
Industry average 4.27
0.43 above average
Reply rate
—
Industry average 49.3%
not measured
Among ranked Finance & Insurance companies
Only companies with enough recent, scoreable reviews are ranked.
86% of reviews positive, 14% negative
Covering October 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Based on 4 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 200 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,001 ranked companies in Finance & Insurance (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.470). Review the worst months in the trend data to identify specific operational or product issues.
An overall score of 74.6 places the company in the top quarter of about 2,000 ranked Finance & Insurance companies (75th percentile: 73). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
