Based on public reviews and response behavior.
183 reviews over 2,180 days (about 2.6 per month). Busiest month: 25% of reviews. Languages: en 96%, unknown 3%, cy 1%.
Finance & Insurance average: score 62.9, rating 4.27 stars, reply rate 49.2%, over 1,998 ranked companies · benchmark 5 Oct 2026
Score
75.6
Industry average 62.9
12.7 above average
Rating
4.20
Industry average 4.27
0.07 below average
Reply rate
—
Industry average 49.2%
not measured
Among ranked Finance & Insurance companies
Only companies with enough recent, scoreable reviews are ranked.
73% of reviews positive, 24% negative
Covering August 2026 — 14 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 86% of reviews in this period, with 0% negative and 14% neutral.
Share of theme mentions
Themes extracted from 183 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,998 ranked companies in Finance & Insurance (benchmark 5 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 75.6 places the company in the top quarter of about 2,000 ranked Finance & Insurance companies (75th percentile: 72). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
The company replies to 99% of reviews against an industry average of 49%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
