Based on public reviews and response behavior.
183 reviews over 2,381 days (about 2.3 per month). Busiest month: 30% of reviews. Languages: en 98%, unknown 2%.
Media & Content average: score 61.5, rating 4.08 stars, reply rate 32.3%, over 1,058 ranked companies · benchmark 25 Oct 2026
Score
56.4
Industry average 61.5
5.1 below average
Rating
3.68
Industry average 4.08
0.40 below average
Reply rate
—
Industry average 32.3%
not measured
Among ranked Media & Content companies
Only companies with enough recent, scoreable reviews are ranked.
68% of reviews positive, 32% negative
Covering August 2026 — 10 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.
Share of theme mentions
Themes extracted from 183 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,058 ranked companies in Media & Content (benchmark 25 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.129 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 68% of reviews against an industry average of 32%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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