Based on public reviews and response behavior.
578 reviews over 2,499 days (about 7 per month). Busiest month: 13% of reviews. Languages: en 97%, unknown 2%, es 1%.
Media & Content average: score 59.1, rating 3.91 stars, reply rate 29.8%, over 827 ranked companies · benchmark 1 Nov 2026
Score
56.4
Industry average 59.1
2.7 below average
Rating
2.72
Industry average 3.91
1.19 below average
Reply rate
—
Industry average 29.8%
not measured
Among ranked Media & Content companies
Only companies with enough recent, scoreable reviews are ranked.
44% of reviews positive, 53% negative
Covering September 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Share of theme mentions
Themes from the 578 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 827 ranked companies in Media & Content (benchmark 1 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 82% of reviews against an industry average of 30%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Product Quality" is the strongest recurring theme in the reviews: 159 mentions with a sentiment score of 71.10/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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