SmartLearner Driving School

Schools & Academic Education • United Kingdomsmartlearner.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

62/100

+3.7 vs. last month4.97 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Schools & Academic Education companies

#65of 203

Top 32% · Upper Half

#1 (best)#203 (worst)

#63Peer

#64Peer

#65This company

#66Peer

#67Peer

Overall Customer Sentiment

Above Average

98% of reviews positive, 2% negative

98%

positive

Positive98%
Neutral1%
Negative2%

Sentiment Balance

Covering November 2024 — 26 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Loyalty

26.7%

Customer Support

22.3%

Product Quality

18.4%

Onboarding

15.3%

Pricing

8.0%

Most feedback concerns Loyalty.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW2/100

2/100

signal score

•Built from a negative-review share of 2.3% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

5.0avg rating

5★

98.5%

4★

0.8%

3★

0.2%

2★

0.0%

1★

0.5%

Based on 600 analyzed reviews. Sentiment is holding steady: 98.9% of reviews in the last three months were positive, compared with 98.3% in the three months before that.

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