Based on public reviews and response behavior.
600 reviews over 1,276 days (about 14 per month). Busiest month: 6% of reviews.
Schools & Academic Education average: score 68.1, rating 4.53 stars, reply rate 38.3%, over 1,427 ranked companies · benchmark 9 Oct 2026
Score
67.3
Industry average 68.1
0.8 below average
Rating
4.16
Industry average 4.53
0.37 below average
Reply rate
—
Industry average 38.3%
not measured
Among ranked Schools & Academic Education companies
Only companies with enough recent, scoreable reviews are ranked.
81% of reviews positive, 19% negative
Covering November 2024 — 14 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 64% of reviews in this period, with 36% negative and 0% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,427 ranked companies in Schools & Academic Education (benchmark 9 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.200). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 96% of reviews against an industry average of 38%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
Included in the full report
Unlock the full report — $4.99