SlideTeam

Professional Services • United Statesslideteam.net

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

49/100

+37.5 vs. last month4.24 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Professional Services companies

#399of 517

Top 77% · Bottom Tier

#1 (best)#517 (worst)

#397Peer

#398Peer

#399This company

#400Peer

#401Peer

Overall Customer Sentiment

Below Average

72% of reviews positive, 26% negative

72%

positive

Positive72%
Neutral2%
Negative26%

Sentiment Balance

Covering September 2024 — 4 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 0% negative and 25% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 598 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

30.4%

Product Quality

18.0%

Response Speed

9.9%

Delivery Shipping

9.1%

Loyalty

8.4%

Most feedback concerns Customer Support.

The most common complaint theme is Pricing, making up 6.3% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM33/100

33/100

signal score

•Built from a negative-review share of 29.0% across this company's analyzed reviews.
•7 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.2avg rating

5★

75.2%

4★

5.5%

3★

2.3%

2★

2.5%

1★

14.5%

Based on 600 analyzed reviews. Sentiment is improving: 78.0% of reviews in the last three months were positive, compared with 68.6% in the three months before that.

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