Customereye

SkyUp Airlines

Airlines & Aviationskyup.aero

Review data last updated .

Based on public reviews and response behavior.

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66 reviews over 323 days (about 6.2 per month). Busiest month: 15% of reviews. Languages: en 52%, pl 35%, de 11%.

Overall Score

27/100
1.15 ★ average rating · 66 reviews
27/100 from 66 reviews over 9 months, limited confidence. sentiment from 65% of reviews.

Airlines & Aviation average: score 35.1, rating 2.28 stars, reply rate 9.3%, over 94 ranked companies · benchmark 6 Oct 2026

Score

26.5

Industry average 35.1

8.6 below average

Rating

1.15

Industry average 2.28

1.13 below average

Reply rate

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Industry average 9.3%

not measured

Competitive Performance Rank

Among ranked Airlines & Aviation companies

#64of 94 ranked in Airlines & Aviation
Top 68% · Mid Pack
#1 (best)#94 (worst)
#62Peer
#63Peer
#64This company
#65Peer
#66Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Based on 65% of reviews
Mid Pack

14% of reviews positive, 86% negative

14%
positive
  • Positive14%
  • Neutral0%
  • Negative86%

Sentiment Balance

Covering August 2026 — 3 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Response Speed
Hidden
Loyalty
Hidden
Customer Support
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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