Customereye

SKIMS

Apparel & Fashion • United Statesskims.com

Review data last updated .

Based on public reviews and response behavior.

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827 reviews over 891 days (about 28 per month). Busiest month: 9% of reviews. Languages: en 80%, unknown 18%, de 1%.

Overall Score

43/100
−2.9 vs. last month3.56 ★ average rating · 827 reviews
43/100 from 827 reviews over 30 months, high confidence.

Apparel & Fashion average: score 63.4, rating 4.26 stars, reply rate 38.2%, over 2,170 ranked companies · benchmark 11 Oct 2026

Score

43.3

Industry average 63.4

20.1 below average

Rating

3.56

Industry average 4.26

0.70 below average

Reply rate

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Industry average 38.2%

not measured

Competitive Performance Rank

Among ranked Apparel & Fashion companies

#1989of 2170 ranked in Apparel & Fashion
Top 92% · Bottom Tierdown 69 from last month
#1 (best)#2170 (worst)
#1987Peer
#1988Peer
#1989This company
#1990Peer
#1991Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

62% of reviews positive, 36% negative

62%
positive
  • Positive62%
  • Neutral2%
  • Negative36%

Sentiment Balance

Covering August 2026 — 7 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 43% of reviews in this period, with 57% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Product Quality
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Delivery Shipping
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Loyalty
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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