Based on public reviews and response behavior.
143 reviews over 1,549 days (about 2.8 per month). Busiest month: 8% of reviews. Languages: en 90%, unknown 6%, fr 4%.
Appliances & Home Electronics average: score 59.5, rating 4.02 stars, reply rate 35.3%, over 886 ranked companies · benchmark 30 Oct 2026
Score
49.3
Industry average 59.5
10.2 below average
Rating
3.39
Industry average 4.02
0.63 below average
Reply rate
—
Industry average 35.3%
not measured
Among ranked Appliances & Home Electronics companies
Only companies with enough recent, scoreable reviews are ranked.
61% of reviews positive, 37% negative
Covering June 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Share of theme mentions
Themes from the 143 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 886 ranked companies in Appliances & Home Electronics (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.485). Review the worst months in the trend data to identify specific operational or product issues.
"Customer Support" is the strongest recurring theme in the reviews: 44 mentions with a sentiment score of 71.90/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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