Customereye

SiteGround UK

Software & Web Services • United Kingdomsiteground.co.uk

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 256 days (about 24 per month). Busiest month: 16% of reviews. Languages: en 100%.

Overall Score

73/100
−20.0 vs. last month4.96 ★ average rating · 200 reviews
73/100 from 200 reviews over 9 months, moderate confidence.

Software & Web Services average: score 61.8, rating 4.15 stars, reply rate 34.4%, over 3,145 ranked companies · benchmark 24 Oct 2026

Score

73.0

Industry average 61.8

11.2 above average

Rating

4.96

Industry average 4.15

0.81 above average

Reply rate

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Industry average 34.4%

not measured

Competitive Performance Rank

Among ranked Software & Web Services companies

#810of 3145 ranked in Software & Web Services
Top 26% · Upper Halfdown 176 from last month
#1 (best)#3145 (worst)
#808Peer
#809Peer
#810This company
#811Peer
#812Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

90% of reviews positive, 9% negative

90%
positive
  • Positive90%
  • Neutral1%
  • Negative9%

Sentiment Balance

Covering September 2026 — 5 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Customer Support
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Problem Resolution
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Response Speed
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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