Based on public reviews and response behavior.
691 reviews over 2,683 days (about 7.8 per month). Busiest month: 15% of reviews. Languages: en 100%, unknown 0%.
Home & Living average: score 66.9, rating 4.46 stars, reply rate 45.8%, over 5,116 ranked companies · benchmark 15 Oct 2026
Score
32.1
Industry average 66.9
34.8 below average
Rating
2.36
Industry average 4.46
2.10 below average
Reply rate
—
Industry average 45.8%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
38% of reviews positive, 61% negative
Covering August 2026 — 24 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 42% of reviews in this period, with 58% negative and 0% neutral.
Share of theme mentions
Themes extracted from 691 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 5,116 ranked companies in Home & Living (benchmark 15 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.120). Review the worst months in the trend data to identify specific operational or product issues.
An overall score of 32.1 sits in the bottom quarter of about 5,100 ranked Home & Living companies (25th percentile: 57, median: 68). The weakest topic and the reply rate are the two levers that move this score fastest.
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