Simpli Pleasures

General Retail & Marketplaces • United Statessimplipleasures.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

45/100

4.02 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed General Retail & Marketplaces companies

#280of 359

Top 78% · Bottom Tier

#1 (best)#359 (worst)

#278Peer

#279Peer

#280This company

#281Peer

#282Peer

Overall Customer Sentiment

Below Average

66% of reviews positive, 32% negative

66%

positive

Positive66%
Neutral3%
Negative32%

Sentiment Balance

Covering October 2024 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 591 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

23.6%

Onboarding

13.5%

Product Quality

13.5%

Pricing

10.8%

Response Speed

9.8%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 23.6% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH57/100

57/100

signal score

•Built from a negative-review share of 35.7% across this company's analyzed reviews.
•3 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.0avg rating

5★

65.3%

4★

9.5%

3★

3.8%

2★

4.5%

1★

16.8%

Based on 600 analyzed reviews. Sentiment is slipping: 44.4% of reviews in the last three months were positive, compared with 77.8% in the three months before that.

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