Based on public reviews and response behavior.
292 reviews over 2,797 days (about 3.2 per month). Busiest month: 9% of reviews. Languages: en 95%, unknown 5%, es 1%.
Software & Web Services average: score 59.8, rating 4.00 stars, reply rate 35.3%, over 2,465 ranked companies · benchmark 2 Nov 2026
Score
56.0
Industry average 59.8
3.8 below average
Rating
3.16
Industry average 4.00
0.84 below average
Reply rate
—
Industry average 35.3%
not measured
Among ranked Software & Web Services companies
Only companies with enough recent, scoreable reviews are ranked.
57% of reviews positive, 42% negative
Covering July 2026 — 10 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 90% of reviews in this period, with 10% negative and 0% neutral.
Share of theme mentions
Themes from the 292 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,465 ranked companies in Software & Web Services (benchmark 2 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 1% of reviews against an industry average of 35%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 133 mentions with a sentiment score of 78.00/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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