Based on public reviews and response behavior.
276 reviews over 1,963 days (about 4.3 per month). Busiest month: 15% of reviews. Languages: en 100%, unknown 0%.
Software & Web Services average: score 59.8, rating 4.00 stars, reply rate 35.3%, over 2,465 ranked companies · benchmark 2 Nov 2026
Score
55.9
Industry average 59.8
3.9 below average
Rating
4.48
Industry average 4.00
0.48 above average
Reply rate
—
Industry average 35.3%
not measured
Among ranked Software & Web Services companies
Only companies with enough recent, scoreable reviews are ranked.
86% of reviews positive, 13% negative
Covering July 2026 — 11 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes from the 276 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,465 ranked companies in Software & Web Services (benchmark 2 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.256). Review the worst months in the trend data to identify specific operational or product issues.
"Customer Support" is the strongest recurring theme in the reviews: 144 mentions with a sentiment score of 90.60/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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